Shipping & Liability

 
Custom orders and items (name tags, shirts, crests, etc), closeouts, and discontinued items are usually ineligible for return.

We only ship to NAD territories:

• United States
• Canada
• Bermuda
• Saint Pierre and Miquelon
• Johnston Island
• Midway Islands
• Guam-Micronesia Mission
  • Guam
  • Northern Mariana Islands
  • Federated States of Micronesia
  • Palau
  • Marshall Islands
  • Wake Island

Please ensure the shipping address is correct before placing your order.

 
We are not responsible for lost, delayed, or stolen packages.

Order Processing Times

We ask that you please allow 2-4 days for processing.

Customer service representatives keep the customer involved throughout the process by e-mail and phone.

Shipping begins after processing. Make a note in the order comment what date the order is needed as we'll try to accommodate it as best as possible.

Pickup in Altamonte Springs, Florida

We'll call you when your order is ready for pickup, and you will recieve an email when your order is ready.

Online Orders

USPS Priority Mail - Domestic only

• 2-3 days 

FedEx - Shipping time begins after processing time

• First Overnight (1 Day by 9 am)
• Standard Overnight (1 Day by 8 pm) 
• 2nd Day (2 Days by 8 pm)
• Home Delivery (1-7 Days USA)
• Home Delivery (1 Day in Florida by 8 pm)

Processing Times

 
Please allow extra time for production plus shipping time.

There is no guarantee on rush orders during peak months.

Club Crests and Custom Name Tags

• Name Tags ~ 1-3 business days
• Crests & Title Strips ~ 2-3 business weeks
• Order processing may be longer in Sept, Oct, April, May, June, and during special events

Custom Club T-Shirts

• 5-7 business days - Rush - fees apply
• 10-20 business days - Standard
• Busy times - processing may be longer in Sept, Oct, April, May, June, and during special events 

Payment Methods

For more information please see our Customer Service page.

Online Payment Options

• PayPal
• Credit or Debit card - We accept Visa, Master Card, American Express, and Discover

Phone Order Payment Options

• Credit or Debit card - We accept Visa, Master Card, American Express, and Discover
• Church Check (delays order)